Terms & Conditions

If you buy domains from this web site you are purchasing from Small Green Tree Ltd (17 The Park, Tregony, Truro, TR2 5PY, UK).

Small Green Tree Ltd is an authorised agent for Nominet UK and Tucows.com Inc.

By registering a UK domain name ( a name within the .uk top level domain) you enter into a contract of registration with Nominet UK on terms and conditions that can be viewed here.

For non UK domains the standard terms and conditions of Tucows agents apply (which can be viewed here) as well as the ICANN uniform domain name dispute resolution policy.

In either case the following terms and conditions also apply:

• Communication: Changes to your domain registration (such as DNS server changes, change of address, domain transfer) need to be made by the administrative contact that you register for the domain. We may require such changes to be confirmed in writing (by signed fax or by letter). If we need to contact you about your domain name registration we may do so by email, by telephone, or by post at our discretion. It is your responsibility to ensure that we are kept up to date with changes to your contact details
• Cancellation: If you register a domain and realise you have made a mistake, we will issue a full refund up to seven days after the time of registration. Please inform us by fax or by letter and we will refund the registration fee via WorldPay
• Transferring the domain away: There is no charge from our side for transfers away to another domain management service. We undertake to perform the necessary steps for this in a timely fashion once we have received your instruction
• Renewals: You will not be automatically charged for renewal. Just before your domain comes up for renewal we will try to contact you to see if you wish to renew (by email, or by telephone, or by fax, or by letter). However we would also recommend that you make a note in your diary to contact us to renew your domain name a month before its expiry. It is ultimately your responsibility to renew your domain name and if we do not hear from you, or cannot contact you, the domain registration will lapse.